Last Updated: 5 May 2025
If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.
This Agreement is between Nexadata, Inc. and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Cover Page
Order Form
Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1 (https://commonpaper.com/standards/cloud-service-agreement/2.1/), which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.
Cloud Service: Nexadata is a no-code data quality and transformation platform that enables business users to harmonize, map, and analyze both structured and unstructured data through AI-driven workflows and direct system connectors. The service, provided by Nexadata, Inc., includes its web-based application, APIs, and accompanying documentation.
Order Date: The Effective Date
Subscription Period: 1 month(s)
Cloud Service Fees:
Certain parts of the Product have different pricing plans, which are available at Provider’s pricing page (https://www.nexadata.com/pricing). Customer will pay Provider the applicable Fees based on the Product tier and Customer’s usage. Provider may update Product pricing by giving at least 30 days notice to Customer (including by email or notification within the Product), and the change will apply in the next Subscription Period.
Payment Process:
Automatic payment:
Customer authorizes Provider to bill and charge Customer's payment method on file Monthly for immediate payment or deduction without further approval.
Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period.
Use Limitations: The Software may only be used by the Customer for the purpose of unifying data sources and managing data quality in the ordinary course of its internal business operations. Use of the Software is further subject to a limitation on the number of Nexadata Credits ("NDC") available during each Subscription Period, as determined by the Customer’s selected Product tier. Details regarding NDC limits per tier are set forth on Nexadata’s official pricing page: https://www.nexadata.com/pricing.
Technical Support: Nexadata provides support services to all Customers. The level and mode of support, such as chat, email, or access to a dedicated Customer Success Representative, may vary depending on the Customer’s selected license tier. All Customers receive access to Nexadata’s documentation resources. For a full description of support tiers and availability, please refer to Nexadata’s pricing page: https://www.nexadata.com/pricing.
SLA: Provider will use commercially reasonable efforts to provide and maintain the Cloud Service without excessive errors and interruptions. If Provider does not meet the SLA in two consecutive months or over three months in any 12-month period, then Customer may, as its only remedy, terminate this Order Form upon notice and receive a prorated refund of prepaid fees for the remainder of the Subscription Period.
Key Terms
Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.
Provider: Nexadata, Inc.
Effective Date: The date Customer first accepts this Agreement.
Governing Law: The laws of the State of Delaware
Chosen Courts: The state or federal courts located in Delaware
Covered Claims:
Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights.
Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else’s intellectual property or other proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).
General Cap Amount:
The fees paid or payable by Customer to provider in the 12-month period immediately before the claim
Notice Address:
For Provider: [email protected]
For Customer: The main email address on Customer's account
Attachments and Supplements
Security Policy:
Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering.
Security Policy available at: Nexadata maintains a comprehensive security program designed to protect Customer Data and ensure the confidentiality, integrity, and availability of its services. Nexadata is SOC 2 compliant and undergoes regular audits to validate the effectiveness of its controls. For additional information about Nexadata’s security practices and certifications, please visit: https://www.nexadata.com/security.
Provider will maintain annually updated reports or annual certifications of compliance with the following: SOC2 Type II.